Pricing

A Sender ID is a unique name or number displayed as the sender of an SMS message. It allows recipients to identify the source of the message immediately, typically showing a business or organization’s name rather than a random number. This helps establish authenticity and trust with your audiencee.

A branded Sender ID plays a critical role in ensuring that your customers can easily recognize communications from your business. This builds trust and boosts engagement with your messages, making it an essential tool for any professional organization.

The cost of bulk SMS varies based on volume, network provider, and the region. Please refer bulk sms rate table or get a quote using our cost calculator. For more information, please contact us.

Prepare the required documents (authorization letter and business certificate) . Submit the application through our portal or contact us. our customer support team for guidance. Wait for approval based on the network-specific timelines mentioned above.

The duration of registration varies per network. Safaricom: Registration is completed within 24 hours. Airtel: Takes up to 3 business days for processing. Telkom: Requires 14 business days for approval.

A Sender ID helps your business establish a professional identity, build trust with customers, and enhance message deliverability. It increases the likelihood of your messages being opened and acted upon.

Any organization or business registered locally with the Registrar of Companies can apply for a Sender ID. Individuals or unregistered businesses do not qualify.

Yes, Sender IDs can expire. For example, Airtel requires renewal after 3 months of inactivity.

The requirements include a signed and stamped authorization letter which Can also be downloaded from the portal under menu sender id, and a copy of your business certificate. Sender Id cost(7000 + 16% VAT) to be paid via the portal

Currently, network providers(safaricom, Airtel and Telkom) do not support direct Sender ID migrations between SMS providers. If you wish to use your Sender ID with a new SMS service provider, the Sender ID must be registered afresh. This means submitting a new application with all the required documents to the desired provider.For guidance on re-registering your Sender ID or to understand the process better, contact our team for personalized support.