Who We Are

Our Messaging Journey - Key Product Evolution Milestones

10+ years of enterprise messaging experience, 5+ years of
Messaging as a Service experience.
2015Embarked on building an Enterprise Messaging Gateway with 2000 TPS capacity

Prior to this, our founders worked in the telecommunications industry
2017First deployment in the banking sector KCB bank Group supporting the 6 countries (KE,TZ,UG,BI,RW,SS).

Over 3 million daily transactional SMS traffic
2021Launched Messaging as a Service via our Tiara Connect product.

This came from experience in messaging and desire to offer quality messaging service
2024Launched our cloud native messaging gateway - Tiara release 5.

Upgraded Tiara Connect and KCB Bank Group to use the same.

Why Us?

Experience Unmatched Communication with Our Services!

Quality Services

Enjoy reliable and efficient communication services that keep you connected without a hitch. Whether it's SMS, USSD, or short-codes, our technology ensures seamless and uninterrupted service.

Competitive Pricing

Get the best of both worlds with our cost-effective solutions. We offer competitive pricing that doesn't compromise on quality, giving you more value for your money.

Great customer support

We boast of an excellent track record in customer support. Over the last 9 years, we have never lost a customer due to service related or customer support issues. Integrity and excellence are a key part of our core values.

Exceptional Value

Maximize your investment with our exceptional value offerings. Our services are designed to provide you with the best return, ensuring you get the most out of every transaction.

What We Do

Our focus is on delivering exceptional customer engagement and experience management solutions.
Customer EngagementTailored solutions to foster deeper connections with your customers.Customer Experience Management (CEM)Keep track of all your sent messages and monitor performance.Customer Value Management (CVM)
  • Achieve a comprehensive 360-degree view.
  • Track various aspects including services (e.g., C2B, B2C), channels (e.g., USSD, internet banking), locations, merchants, and transaction counters.
  • Manage OTPs, customer feedback, and NPS responses.
  • Leverage advanced technologies to enhance customer insights and service delivery.